diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 5573624730
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number to receive a verification code (OTP). Verify the code to securely log in, eliminating the need for a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after a reasonable time, you can try again by clicking "send OTP" or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
You need to uninstall the app from your device. Once uninstalled, download the latest version of the app and reinstall it. After updating, you should be able to log in and play the newly updated app.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming activities, not bonus rewards. Users cannot withdraw bonus money, which is separate from their gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your Know Your Customer (KYC) details within the app, which includes saving your Aadhaar card, UPI information, and all relevant bank details. This is a mandatory step for the process to continue. Your cooperation in providing these details is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment processing may occasionally experience delays, requiring a wait of up to 24 hours. This delay can occur even with otherwise prompt services.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds you've earned from playing games, but the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request still fails, don't worry as the money will be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for assistance.
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